Points to note (Fund Deposit):

(1) Please quote your Account name and Account number when you pay-in to the bank, and upload your bank receipt in the [Customer Service > Fund Deposit] of Online Trading Platform, or email the bank receipt to us [Email: cash.ops@gtjas.com.hk ].

(2) Please provide us with the deposit advice to prove the deposit is from your own bank account. The advice includes but is not limited to bank statement, cheque image, captured screen of internet banking etc. Otherwise the deposit will be in “On Hold” status in your account until you provide the related advice. 

(3) If your deposit is made by cheque but you fail to provide deposit advice including but is not limited to bank statement, cheque image or captured screen of internet banking to prove the deposit is from your own bank account within two business days, there will be handling fee HKD50 (subject to actual fee charged by bank) for each cheque to retrieve the cheque image from banks. The deposit will be in “On Hold” status in your account until we obtain the information of the depositor from bank and this process may require 14 business days (subject to actual time needed by bank).

(4) We would like to draw your attention that the cut-off time of receipts of payments will be by 3:00 p.m. each day. Any receipts (no matter it is cheque received or direct bank-in) after 3:00 p.m. will be regarded as next day's receipt.

(5) Please DO NOT make a deposit to your Securities Account until your account opening application has been accepted or securities account number has been notified to you.

(6) Our company does not accept third-party deposits made by (i) cheque, (ii) remittance or funds transfer including internal transfer between Our company accounts, and (iii) cash deposit. When a third-party deposit is rejected, Our company will return the deposited fund to its original source as soon as practicable. Our company shall not be responsible for any interests, expenses, losses, claims or damages arising from the rejection of third-party deposit in all cases. Please keep your deposit slip until the fund is posted into your account with Guotai Junan.

(7) Our company reserves the right to amend above provisions at any time. In case of any disputes, our company' s decision shall be final and conclusive.



Points to note (Fund Withdrawal):

(1) Clients must submit a "Fund Withdrawal Instruction" and send it to our Operations Department by email (Email Address: cash.ops@gtjas.com.hk ). Having confirmed information filled out in the form and verified the signature, we shall transfer the specific amount of money to the bank account you requested.

(2) Clients can also log in to the Online Trading Platform to submit withdrawal instructions. 

Please follow steps as below:

i.  Login to Online Trading Platform
ii. Menu “Customer Service”
iii. Select “Fund Withdrawal”, fill in the bank information and submit

Or

(3) Contact your Relationship Manager to give Fund Withdrawal Instruction. (This service available to client who have registered "Standing Payment Instruction" with Hong Kong Bank Account)

(4) The cut-off time for withdrawal is 2 pm for normal business day and 11 am for half trading day. Any withdrawal instruction received after the cut-off time will be handled by next business day.

(5) For funds withdrawal, Guotai Junan will not accept any request to transfer the outgoing funds to any third party (including third-party bank account and internal transfer between Guotai Junan accounts).  In addition, Guotai Junan will not issue cheque to a third-party payee. 

(6) Remittance Bank Charges: HKD 160 
Local Transfer (HKD) Bank Charges: HKD 60 (Free for SCB, HSBC, BOCHK, HSB or CMBHK)
Local Transfer (USD、EUR & CNY Only) Bank Charges: HKD 60

Points to note (Internal Transfer):

Clients can log in to the Online Trading Platform to submit internal transfer instruction.

Please follow steps as below:

i.   Login to Online Trading Platform
ii.  Menu “Customer Service”
iii. Select “Fund Withdrawal”

iv. Select Internal Transfer (From Securities to Futures/ FX/ Stock Options)

v.  Fill in the internal transfer information and submit

Or

Contact your Relationship Manager to place Internal Transfer Instruction.

Instruction will be rejected if there is no available Futures/ FX/ Stock Options account.

The cut-off time for internal transfer is 4pm on working day. Any application received after the cut-off time will be handled in the next business day.