Dealing Hotline

HK Shares Dealing Hotline: (852) 2250 0898 / (852) 2250 0899
24-hour Dealing Hotline: (852) 2509 7526

Trading Platform

As GTJAI client, you may enjoy trade services by below platform:
- Online Trading Platform
- Jun Hong APP (Chinese)
- GTJA - TSCI (Chinese)

Operations

You can login to the online trading platform to place trade order or update your personal information. You may change the language (Traditional Chinese; Simplified Chinese or English) before login.

Starting from 25 April 2018, clients must conduct Two-Factor Authentication for accessing online trading platform. Clients will be required to use registered Mobile number/ Email address or CA Token to receive "One-Time Password (OTP)" for login trading account. Client must enter valid account number, login password and OTP when login.

Transactions:

Please click "Trade" on the top menu bar and enter to the transaction page. You can check the transaction information on this page. Please choose the function on the left and follow the steps. Please read the following Users' Guide:

[Buy / Sell] Enter stock code and click "Buy" or "Sell", you will go to the Buy/Sell Order page. After input the order price and stock Qty., click "Buy" or "Sell". If the order is approved, an approval notification and contract sequence number will be shown. You can check the execution results of trades on "Orders of the Day". Before you submit the order, you can click "Refresh" to check the latest information.

[Cancel Order] Click "Cancel" button in the "Orders the Day" page to cancel the orders on the day.

[Modify Order] Click "Modify" button in the "Orders the Day" page to modify the order price and quantity.

[The Balance of Capital and Shares] Click "Capital/Stock" to check the current balance of shares and capital as well as the availability of cash balance of client's account.

[Cost of the stock] Click "Total Asset and Average Cost of stock (Reference)" to check the [Average Cost of stock] and [Average buy price] for the current stock holdings.

[Orders of the Day] Check the Order Records on the day.

[Order Records] Check the order records of a certain period of time.

[Transaction Records] Check the stock trading records of a certain period of time.

[Stock W/D Records] Check the Withdrawal/Deposit Records of dividend distribution or shares placing etc. of a certain period of time.

[Capital W/D Records] Check the balance of capital of a certain period of time.

[IPO History] Check the IPO application records of a certain period of time.

[Bank Securities Link Records] Check the Bank Securities Link withdrawal records of a certain period of time.

[Monthly Account Summary] Check the monthly turnover in each market of a certain period of time.

Logout:

Please click "Logout" before you leave. Otherwise, some unauthorized persons may embezzle your account to trade and cause loss. In order to secure the trading information, guarantee fund and custodian stocks, GTJAS (HK) strongly recommends you to logout and close the browser appropriately before you leave.

09:30am to 12:00pm and 1:00pm to 4:00pm on Monday to Friday (excluding Saturday, Sunday and Public Holidays).

Clients may contact our registered brokers to place orders:

HK Shares Dealing Hotline: (852) 2250 0898 / (852) 2250 0899
24-hour Dealing Hotline: (852) 2509 7526

If client has installed security software such as 3721 Online Helpers, Window XP SP2 which may block pop-up windows, the client may not access the online trading platform when clicking "Login" button in home page.

Client can solve the problem by:

(1) Adjust the setting of the security software not preventing the pop-up windows of the GTJA (HK)

(2) Input the address of the online trading platform login page in the browser:

https://trade.gtjai.com/

(3) Download and install the  "GTJA - TSCI software" from our GTJA(HK) home page. The software are trading platforms that need to be installed into the computer. Operations of those online trading platforms will not be affected by the said security software. 

(4) Download & login to JUN HONG APP (Chinese) .

Clients can place orders through the online trading system outside trading hours. The order you placed will be shown as ‘ wait to handle ‘until the Pre-opening Session at 9:00 am of the next trading day of the Hong Kong Stock Exchange (the Stock Exchange )begins. The‘ wait to handle ‘ orders will be automatically sent to the Stock Exchange for auction trading (At-auction Limit Order) at 9:00 am. 

Official trading of Hong Kong stocks begins at 9:30 am. 

No trading is conducted from 12:00 pm to 1:00 pm,  any orders placed during the period  will be sent to the Stock Exchange for matching after the market begins at 1:00pm.

For the "Rejected" order status, it means the order price or quantity do not meet the requirements of the Stock Exchange. Therefore, the order is automatically rejected by the Stock Exchange. Also, the order may be rejected because of insufficient credit limit.

Please follow the steps below:
 

(2) Click "Customer Service" on the left-hand side meun, select "Change of Client Contact Information"

(3) Enter your updated information (Address, Email or Telephone)

(4) Click "Accept" to preview the information and "Confirm" to submit your instruction

or

Download and complete the "Update of Client's Information" form, sign and return to Customer Service Department by email: customer.service@gtjas.com.hk

Please follow the steps below:

(1) Login to Online Trading Platform

(2) Click "Customer Service" on the left-hand side menu, select "Change of Client Contact Information"

(3) Enter your updated Email Address and select "Receive statement of account by e-mail"

(4) Click "Accept" to preview the information and "Confirm" to submit your instruction

or

Download and complete the "Update of Client's Information" form, select  "Change of mailing method" and tick the box of "By Email Address", sign and return to Customer Service Department by email: customer.service@gtjas.com.hk

*To stabilize the receipt of e-statement issued by GTJAS, please add our e-statement address 

 email.statement@gtjas.com.hk  into your mailbox contact list.

Client is required to input login ID and password when access to the online research report from company website. If it is the first time that client logins to the service, please enter the first 6-digits of ID number as login password. For example, if the ID number is 440102199806180123, the login password is: 440102. After the first time login, the system will alert client to change a new password.

Also, after login the online trading system, client can read the online research report by clicking the icon of online research report at the left bottom corner without input password.

Please contact our Customer Service Department (852) 2509 7524 / 40080 95521 for reset password.

The Hong Kong Investor Identification Regime and the Over-the-counter Securities Transactions Reporting Regime, collectively known as the Investor Identification Regime, will enhance the market surveillance function of the Securities and Futures Commission (SFC) by identifying the underlying investors of orders.

Under the regime, brokers and banks will need to submit their clients' identity document information to Hong Kong Exchanges and Clearing Limited (HKEX) and the SFC. For example, the information to be submitted for individual client will include their full name as shown on identity document and the place of issue, type and number of the identity document.

For details about the regimes and introducing video, please refer to the SFC website.

To comply with the Personal Data (Privacy) Ordinance and the SFC's requirements, we need client's signed consent authorizes us to submit your identity document information to HKEX and the SFC as required under the Investor Identification Regime. Thus, client is required to sign the client consent to comply with relevant requirements.

Without client's signed consent, we would not be able to submit their identity document information to HKEX and the SFC. Following the implementation of the regime, we would also not be able to buy or deposit stocks for clients without signed consent, and would only be able to sell or withdraw the stocks they hold.

All the submitted identity document information by our company to HKEX and the SFC will be encrypted and kept in the secured data repositories of HKEX and the SFC. Moreover, it will only be accessible by authorized HKEX and the SFC personnel on need-to-know basis.

For the online application for fund market trading function and submission of client risk profiling questionnaire, please refer to the guideline.

A unique collaboration between the Hong Kong, Shanghai and Shenzhen Stock Exchanges, Stock Connect allows international and Mainland Chinese investors to trade securities in each other's markets through the trading and clearing facilities of their home exchange. 

Through the Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect, Hong Kong and overseas investors can trade eligible stocks listed in Shanghai Stock Exchange and Shenzhen Stock Exchange ("Northbound Trading") while Mainland investors can trade eligible stocks listed in Stock Exchange of Hong Kong ("Southbound Trading").

Under Shanghai Connect, Hong Kong and overseas clients are able to trade selective stocks and ETFs listed on the SSE market ("SSE Securities"). Trading of SSE Securities (except STAR stocks) under Shanghai Connect is open to all Hong Kong and overseas clients including institutional and individual clients. Trading of STAR stocks is limited to institutional professional investors.

Under Shenzhen Connect, Hong Kong and overseas clients are able to trade selective stocks and ETFs listed on the SZSE market ("SZSE Securities"). Trading of SZSE Securities (except ChiNext stocks) under Shenzhen Connect, is open to all Hong Kong and overseas clients including institutional and individual clients. Trading of ChiNext stocks is limited to institutional professional investors.

Since 25 July 2022, Mainland investors are not allowed to apply for trading permission to the Shanghai and Shenzhen Stock Connect (Northbound Trading).

For Mainland investor clients who had been granted Northbound Trading will have a 1 year transactional period (from 25 July 2022 to 23 July 2023). During the transactional period, clients are still allowed to buy and sell A-shares under Stock Connect.

After the transactional period (from 24 July 2023), clients are not allowed to proactively buy A-shares through Northbound Trading under Stock Connect, but excluding obtaining A-shares passively as a result of corporate actions (such as distribution of stock dividends), and only allowed to sell A-shares held in the account.

Under the Northbound Trading Investor ID Model, Exchange Participants (EPs) that offer Northbound trading services are required to assign a unique number in a standard format, known as the Broker-to-Client Assigned Number (BCAN), to each of their Northbound trading clients and provide Client Identification Data (CID) to HKEX, which will forward the information to Mainland exchanges.

For apply Northbound Trading Investor ID, please complete, sign and return the "Personal Information Collection Statement" to customer.service@gtjas.com.hk or the address below:

Customer Services Department
Guotai Junan Securities (Hong Kong) Limited
14/F, Man Yee Building, 68 Des Voeux Road Central, Hong Kong

Yes, client needs to submit "Personal Data Collection Statement" for each of the accounts for registration. For the joint account, all of the account holders are required to submit a "Personal Data Collection Statement".

Client Identification Data include:

Individual/Join account

1. Client's Chinese name
2. Client's English name
3. ID issuing country
4. ID type & ID number

Corporate/Institutional account

1. Entity name
2. Place of incorporation
3. ID type and ID number

Customer can download "Jun Hong APP (Chinese)" and "GTJA - TSCI (Chinese)" to trade northbound stocks or login to GTJA(HK) Online Trading to do online trade.

Besides, client can call (852) 2250 0898 or (852) 2250 0899 to place manned order for eligible stock in Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect. This hotline is supported by a team of professional securities agents that ensure the efficiency and accuracy of order placing.

Among the different types of SSE-/SZSE-listed securities, only eligible A shares and ETFs are included in Shanghai and Shenzhen Connect. Other product types such as B shares, bonds, and other securities are not included.

For the list of eligible securities, please refer to HKEx website:

https://www.hkex.com.hk/mutual-market/stock-connect/eligible-stocks/view-all-eligible-securities?sc_lang=en

At this stage, the stocks on the Shenzhen Stock Exchange ChiNext market are only available to institutional professional investors. If you need to check whether you are eligible, please contact our Customer Service Department.

No, Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect do not support IPO application.

Northbound trading follows SSE's and SZSE's trading hours. Starting from five minutes before the morning session and afternoon seesion of the Mainland market, the Stock Exchange will accept Northbound orders from Exchange Participants. Southbound trading follows SEHK's trading hours.
 

SSE:

09:20 - 09:25: SSE will not accept order cancellation (for A shares and ETFs)

14:57 - 15:00: SSE will not accept order cancellation (for A shares)

09:10 - 09:15; 09:25 - 09:30; 12:55 - 13:00: Orders and order cancellations can be accepted by SEHK but will not be processed by SSE until SSE's market open

Orders that are not executed during the opening call auction session will automatically enter the continuous auction session. Any buy or sell orders not executed during the continuous auction session will automatically enter the closing call auction session.

SZSE:

09:20 - 09:25; 14:57 - 15:00: SZSE will not accept order cancellation (for A shares and ETFs)

09:10 - 09:15; 09:25 - 09:30; 12:55 - 13:00: Orders and order cancellations can be accepted by SEHK but will not be processed by SZSE until SZSE's market open

Any buy or sell orders not executed during the opening call auction session will automatically enter the continuous auction session. Any buy or sell orders not executed during the continuous auction session will automatically enter the closing call auction session.

Daily Quota Balance = Daily Quota - Buy Order + Sell Turnover + Adjustments* 

The Daily Quota is reset every day. Unused Daily Quota is NOT carried over to the following day's Daily Quota.

Once the Northbound Daily Quota Balance drops to zero or the Daily Quota is exceeded during a continuous auction session, no further buy orders will be accepted for the remainder of the day. HKEx will resume the Northbound buying service on the following trading day. 

*Daily Quota Balance will be increased in the following cases: a) Buy Order is canceled; b) Buy Order is rejected by the other exchange; or c) Buy Order is executed with a better price. 
 

One board lot is 100 shares of Shanghai or Shenzhen listed stocks. 
The upper limit of stock quantity in each order is 1,000,000 shares. 
The minimum spread is RMB 0.01. 
The order price shall be within the range of ±10% from previous closing price. 
All order prices shall be within the restricted range, otherwise they will be rejected by SSE / SZSE. 
HKEx has set the dynamic price checking percentage for buy orders at 3%. The percentage may be adjusted from time to time according to market conditions.

You are allowed to sell the shares you bought but will be restricted from buy.

Orders are valid till day end only.

A shares (Stock Connect) are traded in RMB. Clients who have other currencies instead of sufficient RMB in the account can also trade. The Company shall convert other currencies to RMB for settlement at the settlement day.

Stock settlement day: Day T; money settlement day: Day (T+1).
According to the SSE requirement, an investor may sell the A shares (Stock Connect) on Day (T+1), i.e. one day after he / she bought the shares. In other words, investors are not allowed to sell A shares (Stock Connect) on the day when they bought the shares.

Investors are allowed to trade SSE and SZSE Securities on a Hong Kong business day when both the markets in Hong Kong and Mainland are open for trading.

The following table illustrates the holiday arrangement of Northbound trading of SSE/SZSE Securities:
 

If a Northbound trading day is a half trading day in the Hong Kong market, Northbound trading will continue until respective Connect Market is closed. Please refer to the HKEX website for the Northbound trading calendar for Shanghai Connect Northbound trading and Shenzhen Connect Northbound trading.

Northbound Trading will continue until the SSE/SZSE market closes.

For the trading arrangement during Severe Weather Conditions, please click here to visit HKEX website.

The above fees and taxes are collected in RMB and may be subject to changes after SFC's approval.

According to the Law of the PRC on Securities, when an investor holds or controls up to 5% of the issued A shares of a listed company, the investor is required to report in writing to the China Securities Regulatory Commission (CSRC) and the relevant exchange, and inform the listed company within three working days. The investor is not allowed to continue purchasing or selling shares of the listed company during the three days.

For such investor, every time a change in his / her shareholding reaches 5%, he /she is required to make disclosure (in the same manner as mentioned above) within three working days. From the day the disclosure obligation arises to two working days after the disclosure is made, the investor is not allowed to trade shares of the listed company.

If a change in shareholding of the investor is less than 5% but results in the shares held or controlled by him / her falling below 5% of the listed company, the investor is required to disclose the information within three working days.

Under current PRC rules, a single foreign investor (including QFII and RQFII)'s shareholding in a listed company is not allowed to exceed 10% of the company's total issued shares (except for the cases permitted by relevant regulations of strategic investors), while all foreign investors' shareholding in the A shares of a listed company is not allowed to exceed 30% of the company's total issued shares.

‧When the aggregate foreign shareholding of an listed company reaches 26%, SZSE will publish a notice on its website
‧If the aggregate foreign shareholding exceeds 30%, the foreign investors concerned will be requested to sell the shares on a last-in-first-out basis within 5 trading days.
‧Qualified foreign investor: Qualified Foreign Institutional Investor (QFII), RMB Qualified Foreign Institutional Investor (RQFII) and northbound investors
‧HKEx will suspend buy orders of A shares if the aggregate foreign shareholding goes beyond 28% and resume buy orders when the aggregate foreign shareholding drops below 26%.

If the 30% limit is exceeded due to Shanghai Connect or Shenzhen Connect, HKEx will inform the relevant exchange participants and ask them to follow the forced-sale requirements. Foreign investors can still sell A shares (Shenzhen Connect) even when the aggregate foreign shareholding has exceeded the 30% limit. If such selling activities cause the aggregate foreign shareholding to drop below the 30% limit within 5 trading days, the exchange participants who were subject to the forced-sale requirement may submit an application to the HKEx for a forced-sale exemption.

Effective 1 Jan 2020, the Investor Compensation Fund established under the SFO has been expanded to cover Northbound trading through the China Connect Service. Moreover, investor protection measures which are required under the SFO to be observed by Exchange Participants vis-a-vis their clients, such as those relating to dealings with client securities and payment of client money into segregated accounts, are also applicable to Northbound trading activities undertaken by Exchange Participants for their clients under Shanghai and Shenzhen Connect.

HKEX

Stock Connect
https://www.hkex.com.hk/mutual-market/stock-connect?sc_lang=en
Northbound Investor ID Model
https://www.hkex.com.hk/Mutual-Market/Stock-Connect/Reference-Materials/Northbound-Investor-ID-Model?sc_lang=en


SSE Listed A shares (Shanghai Connect)

Shanghai Stock Exchange
http://english.sse.com.cn/
SSE listed stocks list
http://www.sse.com.cn/assortment/stock/list/share/
SSE listed ETFs list
http://www.sse.com.cn/assortment/fund/list/
Special column for margin trading and securities lending
http://www.sse.com.cn/services/tradingservice/margin
Information on margin trading / securities lending balance more than 25％
http://www.sse.com.cn/disclosure/magin/margin/
Information on stock suspension and resumption of trading
http://www.sse.com.cn/disclosure/dealinstruc/suspension/
Stocks under "risk alert"
http://www.sse.com.cn/disclosure/listedinfo/riskplate/
Shareholding disclosure of all QFII / RQFII / northbound investors (Shanghai Connect)
http://www.sse.com.cn/disclosure/diclosure/qfii/


SZSE Listed A shares (Shenzhen Connect)

Shenzhen Stock Exchange
http://www.szse.cn/English/index.html
SZSE listed stocks list
http://www.szse.cn/market/product/stock/list/index.html
SZSE listed ETFs list
http://www.szse.cn/market/product/list/etfList/index.html
Margin trading and securities lending
http://www.szse.cn/disclosure/margin/margin/index.html
Information on stock suspension and resumption of trading
http://www.szse.cn/disclosure/notice/temp/index.html
Shareholding disclosure of all QFII / RQFII / northbound investors (Shenzhen Connect)
http://www.szse.cn/disclosure/deal/qfii/index.html
                                     

Please quote your Account name and Account number when you pay-in to the bank, and upload your bank receipt in the [Customer Service > Fund Deposit] of Online Trading Platform, or email the bank receipt to us [Email: cash.ops@gtjas.com.hk ].

Our company does not accept third-party deposits made by (i) cheque, (ii) remittance or funds transfer including internal transfer between Our company accounts, and (iii) cash deposit. When a third-party deposit is rejected, Our company will return the deposited fund to its original source as soon as practicable. Our company shall not be responsible for any interests, expenses, losses, claims or damages arising from the rejection of third-party deposit in all cases. Please keep your deposit slip until the fund is posted into your account with Guotai Junan.

If your deposit is made by cheque but you fail to provide deposit advice including but is not limited to bank statement, cheque image or captured screen of internet banking to prove the deposit is from your own bank account within two business days, there will be handling fee HKD50 (subject to actual fee charged by bank) for each cheque to retrieve the cheque image from banks. The deposit will be in “On Hold” status in your account until we obtain the information of the depositor from bank and this process may require 14 business days(subject to actual time needed by bank).

Please DO NOT make a deposit to your Securities Account until your account opening application has been accepted or securities account number has been notified to you.

We would like to draw your attention that the cut-off time of receipts of payments will be by 3:00 p.m. each day. Any receipts (no matter it is cheque received or direct bank-in) after 3:00 p.m. will be regarded as next day's receipt.

Should you have any enquiries, please feel free to contact us by (852) 2509 7556. Our company reserves the right to amend above provisions at any time. In case of any disputes, our company’s decision shall be final and conclusive.

Please Click "Here" for Bank information (For Securities Account)

Clients must submit a "Withdrawal Instruction" and send it to our Operations Department by email (Email Address: cash.ops@gtjas.com.hk ). Having confirmed information filled out in the form and verified the signature, we shall transfer the specific amount of money to the bank account you requested. Clients can also log in to the Online Trading Platform to submit withdrawal instructions. 

The cut-off time for withdrawal is 2 pm for normal business day and 11 am for half trading day. Any withdrawal instruction received after the cut-off time will be handled by next business day.

*For funds withdrawal, Guotai Junan will not accept any request to transfer the outgoing funds to any third party (including third-party bank account and internal transfer between Guotai Junan accounts). In addition, Guotai Junan will not issue cheque to a third-party payee. 
 

1. Applicable to Individual & Joint account

Clients can log in to the Online Trading Platform to submit settlement instructions.

Please follow steps as below:

i.   Login to Online Trading Platform
ii.  Menu "Customer Service" > "e-Form"
iii. Click "Create" and select "Settlement Instruction Form", fill in the related information and submit the form

Or

2. Applicable to all accounts

Please download and complete the "Settlement Instructions Form", sign and return to Operations Department by email: hkequity.ops@gtjas.com.hk or fax to (852) 2509 9559/ 40080 95521.

1. Applicable to Individual & Joint account

Clients can log in to the Online Trading Platform to submit stock withdrawal instructions.

Please follow steps as below:

i.   Login to Online Trading Platform
ii.  Menu "Customer Service" > "e-Form"
iii. Click "Create" and select "Securities Withdrawal Instruction", fill in the related information and submit the form

For Stock Withdrawal charges, please refer to the footnote of the form.

Or

2. Applicable to all accounts

Please download and complete the "Stock Withdrawal Form", sign and return to Operations Department by email: hkequity.ops@gtjas.com.hk or fax to (852) 2509 9559/ 40080 95521. For Stock Withdrawal charges, please refer to the footnote of the form.

When a listing company is going to distribute dividends, bonus shares or holding a shareholders' meeting, all shares are required to be registered eligible and transferred in order to protect the interests of shareholders. If a stock is being registered eligible and transferred in last corporate action, no registration and transfer fee will be repeated. If a company does not have any corporate action in a calendar year, the HKSCC will require the company to set a share registration and transfer date on the last trading day of the year. A share registration and transfer fee will be charged on shareholders.

Clients can log in to the Online Trading Platform to submit internal transfer instruction.

Please follow steps as below:

i.   Login to Online Trading Platform

ii.  Menu “Customer Service”

iii.  Select “Fund Withdrawal”

iv.  Select Internal Transfer (From Securities to Futures/FX/Stock Options)

v.   Fill in the internal transfer information and submit

or

Contact your Relationship Manager to place Internal Transfer Instruction.

Instruction will be rejected if there is no available Futures/FX/Stock Options account.

The cut-off time for internal transfer is 4pm on working day. Any application received after the cut-off time will be handled in the next business day.

Short selling through stock borrowing is not a market making system. Customers are free to borrow, short sell, repurchase and return the stocks at any time that they think is most appropriate.

No. Borrowed stocks must be maintained in the securities borrowing and lending account for short selling transactions.

You are required to have a securities account with us and have sufficient funds/stocks in your account to trade.

Trading Methods:

i.    Login to "Online Trading Platform", click Buy or Sell button and enter Dual Counter Securities Code to trade

ii.    Call our Dealing Hotline at (852) 2250 0898 / 2250 0899 for manual order

Client can distinguish between the two counters by their stock codes and their stock short names.

The HKD counter shares use a 5-digit* stock code starting with "0" and the abbreviation is not marked with a specific symbol.

The RMB counter shares use a 5-digit* stock code starting with "8" and the abbreviation ends with "-R".

*The last 4 digits of the two stock codes will be the same.

The list of "Dual Counter Securities" would be updated by HKEX, and please refer to HKEX website.

Yes.

Yes. Client can enter the stock code of the RMB counter and sell the shares directly without switching to another counter.

Example:

Client currently hold the following assets:

Client sell 4000 shares of Tencent-R (80700) on trading system. After all transactions are completed, the following will be shown:

After market closed on the transaction day and clearence, the following will be shown:

After completion of T+2 settlement:

Yes. Client can enter the stock code of the HKD counter and sell the shares directly without switching to another counter.

Example:

Client currently hold the following assets:

Client sell 4000 shares of Tencent (00700) on trading system. After all transactions are completed, the following will be shown:

After market closed on the transaction day and clearence, the following will be shown:

After completion of T+2 settlement:

All fees will be calculated in RMB and the funds will be reflected in the client's account in RMB after the stock has been settled.

Yes. Client can sell them in the RMB counter immediately after client have purchased the HKD counter shares.

Yes, T+2 for settlement.